If plans change
Cancellation & Refund Policy
Cancelling or changing a booking, and what happens if a professional cannot come.
Last updated 5 October 2026
01Cancelling a booking
Cancel from My Bookings at no charge up to 1 hour before the slot. Nothing has been paid, so nothing needs to be refunded.
02Changing the time
Cancel and book the new slot, or chat with your professional — if they are free at the new time, they can move it.
03If the professional cannot come
We tell you as soon as we know, and offer another professional for the same slot, or cancel at no cost.
04Not happy with the work
Tell us within 48 hours through Support or at niskuhelp@gmail.com. We ask the professional to come back and put it right, at no extra service charge.
05Money you paid
If you paid anything through NiskuHelp for a booking that did not happen, it is refunded the way you paid, usually within 5–7 working days.
Still not sure?
Ask us before you buy — it is quicker than a return, and a person answers.
Lucknow, Uttar Pradesh
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